SSO: Federal Court issues decision

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When we last reported on SSO bargaining, our members were awaiting a federal court decision as to whether seniority-based proposals could be dealt with in arbitration. Late last week, PSAC confirmed that the court had ruled in the favour of the employer.

PSAC will be discussing the next steps with its legal counsel.

In the meantime, the PSAC is asking for the arbitration panels to publish their decision concerning all the other disputed issues, including wage increases, assigned work week problems, hours of work issues, and, in the case of field interviewers, the provision of office equipment and protective clothing.

The arbitration panels’ decisions should come within 3 to 5 weeks. For more information, please consult this piece by the PSAC.

We will bring you updates on this story as soon as they are made available to us.

Rally in Sherbrooke for StatCan and SSO members

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Our members have been rallying on the 19th of every month in order to raise awareness of the upcoming federal election. Yesterday, in Sherbrooke, Quebec, members held a rally to call attention to the cuts’ severe impact to Statistics Canada and to shed some light on what our members at Statistical Survey Operations have to deal with.

When we last reported on the status of bargaining for our members at SSO, our case had just been presented in federal court. At present, we are still waiting to hear a decision.

The following is a speech that National President Doug Marshall delivered at yesterday’s rally:

I don’t think that I need to describe how this government treats science and statistics; it makes a mockery of them. By 2016, Statistics Canada will have lost a third of its staff.

What can we expect as citizens?

Less data

Less information

More decisions based on ideology instead of facts.

The disdain that this government seems to have for statistics apparently trickles down to the employees who are responsible for collecting the data.

Our members at Statistical Survey Operations have been working without a contract since November 2011. These are the men and women who collect data by going door-to-door or from a call centre.

Their work hours depend entirely on workload.

Those members who go door-to-door – a group made up primarily of women – have no guaranteed work or minimum number of hours. Their salary is totally unpredictable.

In other words, they have no minimum wage.

In one year alone, several of our members have suffered a drop in salary of more than 50%.

Work hours vary from week to week. It’s either feast or famine. Several members at Statistical Survey Operations live below the poverty level.

Work hours are assigned entirely at the discretion of managers. Seniority is not taken into account.

As one member put it, “If they don’t like you, you don’t get any work.”

Since 2011, our union has been fighting to ensure the fair treatment of our members and to eliminate favouritism by applying a system based on seniority as opposed to the whims of managers.

But this government has constantly undermined these efforts and opposed seniority from the start. We are currently awaiting a federal court decision that will enable us to pursue negotiations.

We hope that the employer will return to the negotiating table to improve the working conditions of our members.

We look forward to the end of negotiations with this employer … and the end of the Harper government.

 

SSOs get their day in court

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As we reported earlier this week, the federal court heard our arguments concerning the ability to deal with seniority-based proposals in arbitration.  The bargaining team is seeking these provisions for both field interviewers – those who conduct surveys door-to-door – and regional office employees, those who conduct surveys by phone.

Mary Anne Walker, regional vice-president for Ontario and a member of the bargaining team, was able to attend the October 8 hearing.

“The question before the court is: did the arbitrator make a mistake to rule that the two clauses couldn’t be arbitrated,” explained Walker.

Walker was quick to commend Andrew Raven, who represented the SSOs.

“He did an excellent job,” said Walker. “We felt very good afterwards; we felt our presentation was very good.”

The case before the court will undoubtedly set a precedent. But all these judicial hoops we’ve had to jump through to get there have delayed justice for our SSO members; people who are eagerly waiting to be treated fairly in the workplace.

“We can’t thank our members enough for being patient and waiting. It’s not that anyone is trying to not communicate information; things have been at a standstill as we waited for this judicial review.”

Federal court hears SSOs today

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The Federal Court will hear the union’s arguments today. The issue centres on seniority, which the employer, Statistical Survey Operations, contends can’t be dealt with in arbitration.

Bargaining has been at an impasse since October 2012.

“We are all frustrated at the time this has taken, and by SSO’s delay tactics, said the bargaining team in a statement released yesterday. “But we are committed to getting our key issues addressed with SSO – including provisions in our collective agreements that respect our years of service and provide better income stability for employees.”

You can find out more about the current SSO issues in this February article.

We will bring you updates on this story as soon as they are made available to us.

SSO members still fighting for fairness

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Statistical Survey Operation employees took their message to the front steps of Statistics Canada, earlier this month. Despite the nasty snowstorm raging outside, there’s no way the honchos at StatsCan didn’t hear the crowd decrying these employees’ unfair working conditions.

SSO members have been at a standstill with their employer for some time now. Everything is on hold while they wait for a decision from the federal court and the Public Service Labour Relations Board. Nonetheless, the labour side remains open to resuming talks.

“Our work conditions continue to decline,” explained Géraldine Fortin, an a human rights representative for the UNE in Quebec and a member of the bargaining team.

During the demonstration, Fortin shared just how difficult life has gotten for SSO members. She shared with the crowd that her annual salary has dropped by more than 50% in just a year. SSO employees do not receive a minimum salary; their wages are entirely dependent on how many surveys StatsCan has to do, which can fluctuate greatly.

According to Fortin, many SSO members live below the poverty line.

These members definitely need our loud and fervent support.  Fortin was especially thrilled to see so much support at the demonstration, which included a ton of members who were in town for the Treasury Board bargaining conference.

“I got a lot of pats on the back,” said Fortin. “It made me feel good.”

But it was seeing her fellow field interviewers from Montreal and Trois-Rivières arrive that really gave her a burst of energy.

“They braved the snowstorm to come,” explained Fortin. “It changed my mood instantly – I jumped for joy.”

“I can’t explain how much I appreciated it. It warmed my heart.”

Fortin said that she and her colleagues often feel like they’re not understood by their employer. Those feelings were cemented after she attended the recent arbitration hearing in January.

“The way they talk about us, it’s degrading. They either don’t understand or we’re not at all on the same wavelength,” she said. “But Morgan Gay, our negotiator, made a great presentation to the labour board’s arbitrators.”

“Whether we win or lose, I’m proud. I felt that his presentation really humanized us.”

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From trash to smash!

Imagine working from home. Sounds nice, right? But for those of us who work at an office, there are certain things we just take for granted: the employer pays for a desk for us to work on, for a chair for us to sit on, for the electricity to run our computers, and for basic office supplies.

But for some of our members who have no choice but to work from home, getting the basic necessities covered by the employer can be challenging.

“We get an allocation of $30 per month – and that’s only when we have sufficient hours to qualify,” said Géraldine Fortin, a member of the bargaining team for field employees at Statistical Survey Operations.

“Thirty dollars a month, that only covers your basic phone service,” said Fortin.

For field interviewers, a land line is a job requirement.

“The desk I work on, I bought it. The chair I use, I bought it,” said Fortin. “And whether or not it’s ergonomic, the employer doesn’t care.”

She also forked over some of her own dough to furnish her office with a bulletin board, shelves and a locking filing cabinet.

Fortin uses her daughter’s old room as an office. She said her closets don’t belong to her anymore – they’ve been transformed into storage for the employer’s paraphernalia.

“I’m always sending stuff back to the employer,” said Fortin. “But that closet is always full.”

Indeed, Fortin said she often gets huge packages from her employer – sometimes up to five boxes the size of laundry hampers!

It’s important to remember that field interviewers’ hours are precarious, which makes it even harder to budget for the things the employer should be paying for in the first place. According to Fortin, some interviewers simply can’t afford the basic office essentials… so they work from their bed or at the dining room table.

Needless to say, there are a lot of things that need fixing in this particular round of negotiations.

Turning frustration into art

For Suzanne Bélanger, chief steward of Local 10040, all that clutter invading her home turned into a chance to express herself.

“Statistics Canada sends us a lot of paperwork and a lot of envelopes,” said Bélanger. “Yes, we can put that in the recycling – but I thought, there ought to be something I can do with this.”

“All that paper: I find it insane.  So at one point I had the idea of making a basket.”

She got to work, crafting intricate baskets out of used envelopes. The final product is a brilliant work of conceptual art; but Bélanger says that she really only planned to use the basket to store supplies in her home office – creating order, using something that previously cluttered her home.

“I’m very crafty, you know,” said Bélanger, who added the baskets were just something she was doing to occupy her evenings.

And so far, the baskets have been a huge smash with her fellow union activists.

“If it can help inspire a different vision of things we can do to call attention to our working conditions… that would be a great thing!”

Group Grievance for SSO Field Interviewers

It is the union’s position that Statistical Survey Operations (SSO) Field Operations, Statistics Canada has violated the collective agreement by cancelling work normally performed by Field Interviewers and Senior Field Interviewers regarding the International Travel Survey.

This violates article 23 as well as any other related or relevant articles regarding
pay and benefits that are negatively affected by the loss of hours of work. This is also a
violation of the past practice that has existed for at least the past 3 years that employees are performing this work.

We have put together a group grievance form for you to download. Local Executive officers should simply print, have it signed and submit it to UNE before August 30th, 2013.

For more information, please contact your Labour Relations Officer:

Linda Koo
linda.koo@une-sen.org
613-560-2600
1-800-663-6685 ext. 2600

Finally! SSO Arbitration dates

The Public Service Labour Relations Board has officially set dates to hear the case of regional office members working at Statistical Survey Operations; the bargaining team will present its case on November 11 and 12, 2013.

The field interviewer group is still waiting to find out when the board will hear its case.

In its latest communication, the Public Service Alliance of Canada was clear: the bargaining team is prepared to return to the bargaining table at any point – but for that to happen, management will have to agree to a fair process when it comes to assigning work hours and provide wages that are comparable with public servants doing similar work elsewhere.

T-shirts sporting the slogan “Respect for our years of service” have been distributed to both regional office and field employees; the bargaining team is asking for SSO members to wear these during Public Service Week – preferably on June 12.

And we’ve also heard that, for field employees, training sessions are an especially good time to wear those t-shirts!

To find out more, please consult the SSO bargaining section of the PSAC website.

For more stories on SSO Bargaining on our website, click here.

SSO issues on the Hill

On May 10, MP Claude Gravelle (NDP-Nickel Belt) stood up during question period and told the House of Commons something that our members know all too well: the government is mistreating Statistical Survey Operations employees.

“This government has been nasty with science and statistical evidence. Now they are mistreating the people collecting the evidence,” said Gravelle. “I have 200 statistical survey operations staff in Sturgeon Falls, part of 1,500 across Canada, who have been without a contract for over a year.”

The PSAC is still waiting for arbitration dates, both for regional office employees, who collect data in a call centre, and for field interviewers, who work door-to-door.

Among the demands is the issue of seniority; our members want the employer to recognize seniority when assigning work hours. As things stand currently, the employer has no obligation to provide a minimum amount of hours.

In response to Gravelle’s question, Conservative MP Andrew Saxton responded: “Mr. Speaker, our government bargains in good faith.”

For more information, please consult the SSO bargaining section of the PSAC website.

SSO Bargaining Update

Last time we reported on bargaining at Statistical Survey Operations, the negotiations had reached an impasse. Since then, members have only become more passionate about having their issues addressed.

“The members are getting impatient and frustrated,” said Réjean Amyotte, a member of the bargaining team. “The more time goes by, the more solid we become.”

After the PSAC filed for arbitration, the employer filed almost 20 pages of objections. Their position is that many issues, including wage and scheduling rights, simply can’t be addressed in arbitration. In response, the Labour Board scheduled a hearing for the end of March to address the employer’s 131 objections.

“This delay is really starting to build solidarity.”

Members working for Statistical Survey Operations fall under two categories; those who go door to door conducting surveys and those who do it from a call centre. Both groups have filed for arbitration.

Last month, members at the regional office in Sturgeon Falls, Ontario, participated in lunch-hour pickets in the days leading up to the Labour Board hearing. Once the hearing started, members mobilized even more.

“On the first day that we picketed, I got a call from the assistant director asking what was going on,” said Amyotte. “So, we certainly have their attention.”

Among the demands is the issue of seniority; our members want the employer to recognize seniority when assigning work hours. As things stand currently, the employer has no obligation to provide a minimum amount of hours.

“During our discussions at the negotiating table, we always presented scenarios on how this could be put into practice,” said Géraldine Fortin, a member of the bargaining team for field employees.

“They make us talk, they make us talk – but they never come back with anything. We’re basically talking to ourselves – there’s no exchange.”

In a recent demonstration in Sherbrooke, Quebec, SSO members sported t-shirts with the slogan, “We believe in seniority”.

Fortin, who has been working for Statistical Survey Operations for 22 years, says she’s been promised the moon since Day 1, and she’s still waiting.

“Why do we stay there?” Fortin asked herself. “It’s not for the salary. It’s not for the work conditions – there aren’t any….”

“We stay there because of the contact with respondants. There’s a social side to our work that is very rewarding.”


For additional information, please consult the SSO bargaining section of the PSAC website.

Psst! If you go to our Flickr page, you’ll find a bunch of photos related to SSO Bargaining! Keep up the good fight!

**One last thing: A big thanks to Krystle Harvey from Local 00383 for some last-minute help with this article! 😉